About Us

At Radio Flyer we believe play is a powerful force, and we're on a mission to bring it back in a big way. That’s why everything we make is designed to get families moving, exploring, and most importantly, having fun.

Founded in 1917 by Antonio Pasin, Radio Flyer has grown into one of the world’s most loved and trusted brands. Still family-owned and headquartered in Chicago, we’ve spent more than a century designing high-quality, thoughtfully made products that stand the test of time. Today, our lineup spans every age and stage.

As a certified B Corporation, Radio Flyer’s trailblazing work across product design, manufacturing, and operations has established us as a sustainability leader within the toy industry. We believe our planet is the best playground there is, and we’re working hard to keep it that way. From our LEED Platinum-certified headquarters to recyclable packaging and nationwide battery recycling programs, sustainability is built into everything we do. Radio Flyer was the first toy company to join Science Based Targets, publicly committing to science-backed emissions goals, and we’ve been recognized as a Real Leaders Top Impact Company for our long-standing environmental efforts.

With over a billion wheels on the road and generations of trust behind us, we’re proud to keep rolling forward—toward more joy, more play, and a better world for the families of tomorrow.

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Backorders will ship in 28 days.
Return Policy

The Discovery and All-Terrain Folding Wagons can be returned for free within five (5) days of delivery. To return a product that is not defective or damaged, you must contact customer service within five (5) days of the receipt of the product. To qualify for a return, the product must be unused, unassembled and sealed in the original packaging.

Customer service must authorize the return and provide a prepaid return shipping label. Returns will not be accepted without prior approval. Any warranty issues must be resolved prior to processing a return. Returns will not be accepted after five (5) days of the delivery date. Below is an outline of the return process:

  1. Purchaser emails customerservice@radioflyer.com with their order number, reason for the return and photos showing the sealed package.
  2. Customer service will review the request and photos, and approve the return if the wagons meet the return qualifications.
  3. Once the return is approved, customer service will provide a prepaid return shipping label to the purchaser.
  4. Once the return is received per the conditions above, the purchaser will be refunded in 10 to 15 business days.

Refunds are only issued for the purchase price of the item(s) returned and any applicable sales tax in the original form of payment used to purchase the item.

Defective Product

We want you to be pleased with your purchase. If you receive a Flyer™ product that is not functioning properly, please contact our customer service department customerservice@radioflyer.com or call 1-800-621-7613 for assistance. Customer service hours are 8:00am CST – 5:00pm CST, Monday to Friday.